The KnowledgeSync Business Activity Monitoring software is a tool that enhances the use of Exact Synergy or Synergy Enterprise by an organization. This software can be used by customers of Macola Progression, Macola ES, Max, Globe or JobBoss.
Think of this product as an "invisible assistant" for your business. This assistant watches over your business, and warns you (and your staff) about conditions that require your attention. Conditions such as leads that haven’t been followed up on, stock items that require re-order, and invoices that are overdue for payment.
An assistant that takes care of repetitive business processes. Processes such as delivering client invoices and statements, assigning leads to salespeople, and distributing analytical reports to your staff.
An assistant which monitors incoming email and your website for requests, questions, and inquiries. Inquiries such as questions for your customer support staff, requests for product information, and registrations for class enrollments.
KnowledgeSync is that invisible assistant. KnowledgeSync is an enterprise-wide Business Activity Monitoring application that combines business intelligence, alerts, and workflow request creation to keep you on top of your business.
For more information and pricing, contact us.